Rheem SP20890 Rigid Elbow Duct Kit

Rheem SP20890 Rigid Elbow Duct Kit
Images for general purposes only. Actual may be different than depicted.
Rheem SP20890 Rigid Elbow Duct Kit

Rheem SP20890 Rigid Elbow Duct Kit

SKU: SP20890
Rating: (1)
Quantity Price Stock
Usually Ships 1-2 Weeks
Usually Ships 1-2 Weeks
$101.01     /ea
Usually Ships 1-2 Weeks
0
$0.00
0
$0.00
0
SP20890
Rheem-Ruud SP20890 Rigid Elbow Duct Kit used for a tank-type platinum hybrid water heater.

By MIKE

from SACRAMENTO CA

No, I would not recommend this product to a friend or co-worker

1.0 terrible customer service

We placed an order that said 1-2 week lead time, took 4 weeks for someone to tell me its on backorder, took several phone calls to get updates most of the time no one answered and if they did we never got called back

Response:
Mike,
We apologize that you found our customer service below par.  Unfortunately one of the parts was on a manufacturer's delay and as you had opted for free shipping we were waiting for your order to be complete before shipping. I do notice that you contacted us through our order status request and that we replied to you, but I don't think at that time we could give you an estimated shipping date and again I apologize for that. Our lead times are usually accurate, but they represent the general time frame for out of stock parts to be delivered and occasionaly some other delays may occur- in this case due to the current trade and tariff situation parts that some US manufacturers are waiting on have incurred abnormal delays.  However, we will in the future make a better effort to regular update our customers to such delays as best as we can. Thank you for your feedback, and I hope that you will give us a chance to earn your business again.
Response on May 03, 2019 at 11:10AM by Ron from Industrial Stores

Q & A: Ask the Questions, share answers

Do you have questions about this product?